Privacy Policy

1. Introduction

Kunming Yan'aojing Commerce And Trade Co., Ltd. ("we," "our," "us") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website at www.aojing.shop (the "Site") or interact with our services. We operate in compliance with applicable data protection laws, including the Personal Information Protection Law of the People's Republic of China (PIPL) and the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Information You Provide Voluntarily

• Contact Information: Full name, email address, phone number, company name, and job title when you fill out our contact form or request a quote.
• Communication Content: Any messages, inquiries, feedback, or documents you submit through our contact channels.
• Business Information: Company details, project requirements, and other information shared during consultations.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, referring URLs, and navigation patterns.
• Device Information: IP address, browser type, operating system, device identifiers.
• Cookies: We use cookies for functionality and analytics (see Section 5).

3. How We Use Your Information

• Service Delivery: To respond to inquiries, provide quotations, deliver services, and fulfill contracts.
• Communication: To send messages, updates, alerts, and support communications.
• Improvement: To analyze usage, troubleshoot issues, and optimize our services.
• Marketing: To send insights with your consent. Opt out anytime.
• Legal Compliance: To comply with applicable laws and legal processes.
• Security: To detect and prevent fraud or unauthorized access.

4. Legal Basis for Processing (GDPR)

For EEA residents: consent, contractual necessity, legitimate interests, and legal obligations as applicable.

5. Cookies and Tracking Technologies

Our Site uses essential cookies (required for operation), analytics cookies (to understand usage), and functional cookies (to remember preferences). Manage via browser settings. Disabling certain cookies may affect Site functionality.

6. Data Sharing and Disclosure

We never sell your data. May share with trusted service providers under contract, for legal requirements, business transfers, or with your explicit consent.

7. Data Retention

Inquiries: 2 years. Client records: contract duration plus 5 years. Marketing: until opt-out. Analytics: anonymized. Secure deletion when no longer needed.

8. Data Security

We implement encryption (TLS/SSL), access controls, security audits, employee training, and secure infrastructure. While no method is 100% secure, we follow industry best practices.

9. Your Rights

Access, rectify, erase, restrict, port, object, and withdraw consent. Contact support@aojing.shop. Response within 30 days.

10. International Data Transfers

Data may be transferred internationally with safeguards including Standard Contractual Clauses (SCCs).

11. Third-Party Links

Not responsible for third-party privacy practices. Review their policies.

12. Children's Privacy

Not for under 16. Data inadvertently collected from children will be deleted.

13. Changes to This Policy

We may update. Changes posted with revised date. Periodic review recommended.

14. Contact Information

Kunming Yan'aojing Commerce And Trade Co., Ltd.
No. 400 Jinqiu Road, Jinchen Street, Panlong District, Kunming, Yunnan, China
Email: support@aojing.shop
Phone: +86 156-4784-5738